Aspen announce coronavirus protocol to safely stay open for spring

aspen
Aspen Snowmass.

Aspen Snowmass released a statement today regarding coronavirus and their precautionary measures to limit the spread of COVID-19. It’s good news for those wanting to spring ski as the resort will remain open with a number of precautionary measures. 

“There have been a number of presumptive positive tests of COVID-19 in Aspen in the past 36 hours. While these cases are all tied to a single visiting group from Australia, it is likely we will see additional cases in the coming days” reads the statement.

“You should know that the state is advising anyone over 60 years old and those with compromised immune systems or respiratory issues not travel to the Colorado high country.”

Aspen takes this development very seriously, and have committed to diligence in their actions to protect the health and well-being of their guests, employees and community.

But skiing is our passion, as it is with most of you, so at this time we plan to keep the lifts operating through the spring.

Aspen snowmass

The majority of their operations and services are currently available, and they will be making some adjustments to limit potential exposure and risks.

The events that will be cancelled

Under the guidance of Pitkin County and the CDC and in cooperation with partners they are cancelling events that would bring large numbers of people together. This includes Hi Fi concerts, the Kick Aspen Big Air, NASTAR National Championships and the US Tech Championships. There are still have plenty of activities to complement skiing and riding and  they will monitor the situation and update offerings accordingly. 

Disease control protocols in place

The resort will remove some seating in restaurants to increase social spacing and are abiding by stringent best practices in all of food handling. They are currently disinfecting gondola cabins daily and not loading unrelated parties or putting singles into partially occupied cabins. 

They have also activated secondary lifts to provide alternative access and are following Center for Disease Control COVID-19 protocols in cleaning, food service, handwashing, and by requiring that employees stay home in the event of illness.

Cancellation policies relaxed

Cancellation policies have been relaxed at Aspen Snowmass properties including The Little Nell, Residences at The Little Nell, Limelight Aspen and Limelight Snowmass by extending credits to guests for up to one year from the date of cancellation.

Flexible booking opportunities for the summer season and next winter are being introduced to allow guests to book now and cancel without penalty this summer if the situation worsens.

As has been the case for many years, lift tickets and lessons remain refundable if not used, but you don’t need to call to cancel these purchases until April 30. The resort is currently experiencing high call volumes and there is no urgency requiring you to wait in the queue this week.

“We understand that these are trying times, and we are working diligently to minimize risks and address concerns of guests, employees, partners and the community” says Aspen. 

“Please keep an eye on our website for more real time and detailed updates as this situation is rapidly evolving.”

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Rachael Oakes-Ash is the name behind @misssnowitall and the founder of SnowsBest.com. A long time travel and lifestyle journalist and ski writer, she's been published in ESPN, TIME, Wallpaper*, Action Asia, Inside Sport, Australian Financial Review, Emirates Open Skies, Conde Nast Traveler and more. She was the Fairfax snow blogger from 2007 to 2017 and the Southern Hemisphere editor for OnTheSnow. Rachael is also a documentary producer, author, radio announcer and humorist.