For the second consecutive year, proudly Kiwi airline Air New Zealand has been recognised as Australia’s most reputable company in the Reputation Institute’s annual Australia Corporate Reputation Index.
In ranking first, Air New Zealand has trumped homegrown carriers Qantas and Virgin Australia which indexed third and fourth respectively, as well as other major corporates such as Toyota, Apple and Nestle.
Air New Zealand General Manager Australia Kathryn Robertson says the Kiwi carrier is determined to be Australia’s airline of choice and this honour reflects the hard work of the 12,000 Air New Zealanders around the world dedicated to enhancing all aspects of its customers’ experience.
“From our artificial intelligence powered chat bot Oscar, who helps thousands of Australian customers get answers to their questions, through to our $100 million lounge investment programme which has transformed customer spaces in Melbourne, Sydney, Brisbane and Perth, Air New Zealand is focused on offering Australians a better way to fly across the Tasman and beyond.
“Clearly, Australians have embraced our warm service, innovative products and our distinctive brand, as brought to life here in Australia through our award-winning Bryan Brown voiced Dave the Goose marketing campaign. We’re thrilled to continue to be held in such high regard.”
Earlier this month Air New Zealand announced an enhanced Tasman schedule after announcing that it will end its seven-year alliance with Virgin Australia later this year. From the end of October, Air New Zealand will offer 15% more seats across the Tasman year on year, including two new routes (Brisbane-Wellington and Brisbane-Queenstown) from December.